Shipping policy
Thank you for visiting and shopping at Don Dulce Dulceria. Below are the terms and conditions that constitute our Shipping Policy.
Processing Times:
- Orders are processed within 2 business days (excluding weekends and holidays).
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you of any significant delays.
Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery times vary depending on your location:
- Domestic Shipping: Typically takes 1-7 business days.
- International Shipping: Delivery times can vary, usually taking 1-15 business days.
Please note that delivery times are estimates and not guaranteed. Unforeseen factors like customs delays may affect delivery.
Shipment to P.O. Boxes or APO/FPO Addresses:
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Order Tracking:
- You will receive a shipment confirmation email with tracking information once your order has shipped.
- You can track your package directly from this email.
Shipping Restrictions:
- Custom fees and import duties (for international orders) may apply and are the responsibility of the customer.
Lost or Damaged Packages:
- Don Dulce Dulceria is not liable for packages lost or damaged in transit.
- If you receive your order damaged, please contact the shipment carrier or our support team to file a claim.
Contact Us:
For any questions or concerns about shipping, please contact us at:
- Email: casadeldulceee@gmail.com
- Phone: 3015366675